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All contracts of hire shall be deemed to incorporate these terms and conditions. No variation or addition to these conditions is effective unless it is agreed, in writing, by a Director of the Company.

The hire prices quoted are for the duration of the exhibition or event for which they are hired up to a maximum of 2 weeks, and exclude VAT, which will be added at the rate ruling at the date of invoice.

The liabilities of the hirer commence at the time the hired articles are delivered to the site of the event or exhibition for which they are hired, or are collected from our premises, and continue until they are collected from the site by the Company or returned to our premises. During this time, the hirer will:

i) Keep, at the hirer’s own expense, the said hired articles in good and substantial repair and condition, and in the event of any article being damaged beyond repair or lost by fire, theft or any other cause whatsoever, will pay the Company the full replacement value of the hired articles plus the original hire charge. In the event of any article being damaged and requiring repair, the hirer will pay the full cost of such repair.

ii) Keep the hired articles fully insured to their full replacement value against all risks. Hirers are reminded that the period of the insurance shall include at least two days prior to the opening of the event or exhibition for which they are hired and at least two days after its conclusion.

Goods are only hired on this condition.

It is the duty of the hirer to provide at such event or exhibition, a duly authorised representative to accept the furnishings and to give a written receipt. If the hirer fails to provide for this, he will not be permitted to dispute subsequently the facts of the delivery and be deemed to have accepted the delivery and these conditions.

Hirers are reminded that all equipment should be emptied of personal belongings, at the conclusion of the event or exhibition as no responsibility can be accepted for their safe custody.

At the discretion of the Company, a charge of not less than 25% of the quoted hire charge may be made in respect of cancelled orders. If such cancellation is made after the goods have been delivered to the site, the Company reserves the right to invoice the full hire charge.

Orders received and executed at an event or exhibition may be subject to an extra handling charge.

No liability shall attach to the Company for:

a) Any delay or failure to deliver due to circumstances which are outside its control.

b) Loss or damage howsoever caused to customer’s own goods.

c) Any dilapidation charges for fixing of floor coverings to exhibition hall floors. Hirers are reminded that laid only sale prices do not include taking up at the end of the event or exhibition and that venues make a charge for the removal of double sided tape.

d) Any damage or injury caused by the misuse of the Company’s property.

The Company expressly reserves the right at its absolute discretion to suspend or cancel any services (whether in whole or in part) under its contract with the hirer in any case where the hirer is in breach of that contract or in breach of any credit arrangements, whether the same be under that contract or any other contract or arrangement between the hirer and the Company.

The Company reserves the right to make substitutes without prior warning for furniture that may be unavailable.

a) We do not exclude our liability in respect of death or personal injury to any party resulting from negligence of ourselves, our servants or agents (but not of our subcontractors, if any).

b) We do not exclude our liability for loss of, or damage to, the exhibits or property of the customer where this has directly been caused by our negligence, providing that any claim in this respect is made in writing within 14 days of the problem having been brought to our notice.

c) Any claim from (b) shall be limited to the amount of any loss or diminution in value of the goods, and not in respect of any consequential costs incurred.

Complaints should be submitted in writing during the open period of the event or exhibition. This will ensure that they are fully investigated on site.

For exhibitions that the company is committed to attending in the UK, but excluding N. Ireland, our delivery and collection costs are included in the hire charge. For other exhibitions and events or private hire requirements, delivery and collection will be charged at the prevailing transport rates. With exhibitions that we are committed to attending on mainland Europe, Eire or Northern Ireland, our prices will be subject to a 20% surcharge to offset the additional costs involved.