I joined Xpect Furniture back in 2022 as part of the Client Liaison team. With over 27 years of experience in a similar role, it did not take me long to get into the swing of things! I already knew a few friendly faces before joining Xpect, so that also made it an easy transition from my last job.
In my role as Client Liaison, I'm the go-to person for processing orders, tackling emails, answering calls, and making sure payments are taken safely and securely. It's a bit like spinning plates, but I love every minute of it.
A typical day for me normally starts off with a cup of tea and dive into my inbox, making sure no email gets left behind from the previous day. It is good to note that most of my communications are with Showlite, a large events contractor in the UK. I'm their main point of contact and handle all their show orders throughout the year.
Something I pride myself on, is my determination to learn on the job. As soon as I completed my GCSE’s with flying colours, I jumped straight into work! Experience has always been my best teacher and I have gained much of that over my 27 years on the job.
When I am not in the office, you’ll find me at home with my 2 young ones. Spending time with my family is really important to me and I cherish every minute with them.
Stay tuned for more meet-the-team stories coming your way!